Lena Slachmuijlder is harnessing trust-building tech design to stop online harms that lead to real world violence.
On July 28, 2024, a teenage boy carried out a fatal stabbing attack on a dance class in Southport, England. Three little girls were killed, and eight other children and two adults were injured. Police arrested and detained the assailant. They didn't release his name, because he was under 18.
A user on X posted that the suspect was a Muslim asylum seeker named Ali Al-Shakati. A prominent YouTuber claimed the attacker was an "illegal migrant." As rumors quickly spread on social media, attracting tens of millions of views, Brits on the far right used platforms like X and TikTok to organize violent protests around the country. In one town, a mob started a fire outside a hotel housing asylum seekers and and smashed a glass door, chanting "get them out." In another, demonstrators attacked a mosque. By the end of the next weekend, violent protests had taken place in at least 18 towns and cities, and 147 people had been arrested, as Tortoise reported.
When a judge eventually released the attacker's name, Axel Rudakubana, it turned out he neither Muslim not a migrant, but a Christian and the British-born son of Rwandan parents.
This is just one of many stories of online misinformation leading to real world harm. Our guest this episode, Lena Slachmuijlder, is working to stop the flow of misinformation in a world where so many get their news from social media. She heads Search for Common Ground's Digital Peacebuilding initiative, which identifies and trains "digital stewards" around the world, people who are trusted by their communities and help stop the spread of fake news online. Also, in her work as co-chair of the Council on Tech and Social Cohesion, Lena is envisioning ways to design new tech that fosters real conversations online, including the use of AI.
Learn more:
Digital Community Stewards free online course
Searching for Safer, Healthier digital spaces - review of digital peacebuilding initiatives